FabGames.com
FAQ of
Unlimited Downloads
What
is inside the members area?
You will find all of the latest
tools for accessing the largest peer-to-peer networks on the planet. You will
also find online tutorials making it easy for you install and learn the tools
provided and a collection of tools that include video players (allow you to play
the latest video files), CD burning application and much much more
I
thought the software was free. Why am I being asked to pay?
The
software is free. You are paying for the online help and support and the online
tutorials for the lifetime of the membership.
What
kind of support can I expect?
We have 3 teams of people offering
support around the clock and 7 days a week. Inside our members area, you
will find clear online forms where you can submit your questions. You get clear
concise answers back in record time.
Is my registration
secure and confidential?
Absolutely! Your personal information
and email are never shared with any other organization whatsoever we take
confidentiality very seriously. Our registration process and payment pages are
100% secure and managed by iBill (the Internets largest payment processor).
How
do I figure out which product to download?
The best way to figure
out which product is best for you is to read the short product descriptions found
by clicking the product name on the Index of Products page. If you want additional
information, choose one of the links beneath the Get Software button. It indicates
for which platforms and in which languages each product is available, what its
system requirements are, and how much it costs.
How
long will it take to download a product?
Download times vary depending
on the speed of your Internet connection and the number of other people trying
to download software at the same time. For an estimate of download times with
a 28.8 Kbps modem, choose the Download Specs link next to each product description
on the Index of Products page.
Do I need Windows
Media Player to play the tracks?
Yes. We strongly recommend the
use of Windows Media Player (Version 7 or higher) to playback the tracks that
have been downloaded. There are other players available on the net that support
the wma format but the version upgrades might not be as up to date as the Windows
Media Player. However, you don't need any software player on your computer to
play/sample the tracks onsite. The site offers a embedded player which pops up
as you click "play this track".
Can I
transfer these tracks to any portable devices or portable media?
Yes. The "DRM" adds a right in the license to enable or disable copying
to a portable device or portable media. When enabled, the packaged digital media
file can be copied to a portable device or portable media. The number of times
you can export the track to trusted (secure) and insecure portable players will
be specified in the license agreement form which pops up when you try to download
the track for the first time. The license is bound to a unique ID on the portable
device or media.
How long does it normally take
to download a track?
On an average, on a 56.6 Kbps dial-up modem,
a 4 to 5 minute track would take about the same time to download as any other
3-4 MB file. The time taken is directly proportional to the length and the file
size of the track you are downloading. With a cable/DSL or any other broadband
connection, it should take relatively lesser time. This is purely dependent on
your internet connectivity, since different Internet Service Providers (ISP) offer
different speeds. The download will be much faster if the internet traffic at
that point of time is low.
Does it matter that
I connect to the internet through a proxy?
In most cases, no. However,
we advise you to contact your network administrator to do the needful, if any
change is the network settings is required.
How
do I install your programs (what's a .ZIP file)?
Installation varies
from program to program; most of the programs have their own installer (these
files end in an .EXE), and you simply need to double click on the icon, and follow
the directions.
Now other files are in a compressed format called "PKZIP",
which makes the download size smaller and speeds up how quickly you get it. In
order to use a program that has been compressed like this, you need a utility
that will expand it back up to its original size. There are many utilities like
this, but the easiest is probably WinZip. It's a relatively small and very easy
to use program, and you'll find it immensely useful the more time you spend downloading
things off of the net, since a very large amount of the information is compressed
using utilities similar to this. Once you have downloaded and installed it, click
Open or Run this program from its current location.
I
try to download, but all I get is a Server Error?
A couple of scenarios
can cause a Server Error #500. Most common is that our servers are experiencing
some temporary network problems. Normally, these problems are fixed within an
hour; however, it is possible for them to go on longer.
Please contact technical
support.
My web browser asks me if I want to save
or open the file. What should I do?
When downloading the software,
your web browser may ask whether you want to save the file or open it from its
current location. It is always recommended that you choose to save the file to
a directory on your computer's hard drive. This way you can reinstall the software
at a later date without having to download it again. After the download is complete,
you can install the software by double-clicking on the file.
I
just downloaded and saved the file to my hard drive, but I forgot where it is.
How can I find it again?
This is a common problem and the solution
is very easy. Normally your web browser defaults to the same directory for every
download, until you change it. An easy way to find out the download directory
is to simply start another download. When asked, choose to save the file to your
hard drive and the "Save As" window will appear, revealing your download
directory.
I downloaded a file and it wont play
on my MP3 player?
Most MP3 files on public servers are named with
strange extensions or are not descriptive to what file type they are. If you already
tried renaming the extension of the file to .MP3 and it wont play it may be a
COMPRESSED ARCHIVE file in various formats. Of which the most popular is obviously
WINZIP. Try renaming to .ZIP and open the file in WinZip. There are other COMPRESSED
formats and some have password encryption so you may need a password. In most
cases we provide the password if we know it but 99% of the time the file is either
an MP3 file or a WinZip file. One other